Transaction Lookup

Paid via M-Pesa but bundle didn't arrive? Enter your code or paste your full SMS below.

Texts about your order come from 0746 593 334, our official Lucid-X Technologies number, not a scam.
1
Enter code
2
Check status
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Enter your 10-character M-Pesa code or paste the full SMS.
Choose Delivery Timing
Send it right now, or pick a specific time. We cannot mark it delivered before it actually goes out.
Now
Queues for immediate dispatch
Pick a time
Any time from now, up to 30 days
We'll queue it for immediate dispatch, usually within seconds.
Delivery Scheduled
Your payment didn't match a bundle price
Get a Refund
Money returned to your M-Pesa
Get a Bundle
Pick closest bundle at your chosen time
Our team will reverse this to your M-Pesa. Usually within a few minutes.
Combine Both Payments
Data Bundles
Gift SMS
Choose a bundle
Now
Queues for immediate dispatch
Pick a time
Any time from now, up to 30 days
We'll queue it for immediate dispatch, usually within seconds.
Refund Window Closed
Check your phone
An M-Pesa payment request of Ksh has been sent to .

Enter your M-Pesa PIN to confirm. This screen updates automatically.
Waiting for payment… (2:00)
Refund Request Logged
Checking status…
Payment Confirmed. Bundle Scheduled
Bundle Scheduled
Change Delivery Schedule

To change an already-scheduled delivery, we first confirm it's really you, the phone number tied to this order needs to verify with a quick code.

Didn't receive this bundle?
Tap to see dispute & refund options
Open a Dispute
We'll investigate and confirm the best resolution, you can suggest a time
Get a Refund
Reverse payment back to your M-Pesa
Disputes are reviewed within 24 hours. You can track progress on this page.
Dispute Under Review
ℹ️How to Use This Tracker
Two ways to check:
  1. Paste your full M-Pesa SMS, the entire confirmation message received after paying.
  2. Paste just the code, the 10-character code at the start (e.g. UAA23FR34A).
What can happen:
  1. Bundle delivered, see a delivery confirmation, or dispute it if it never actually arrived.
  2. Not yet delivered, send it instantly, or schedule your exact delivery time.
  3. Already scheduled, change it once, verified by a code sent to the phone number on the order.
  4. Paid more than once for a bundle the same day, every payment is tracked and handled on its own; schedule or refund whichever one you like.
  5. Amount didn't match a bundle (within 24h), get a full refund, or pick a Bingwa Data or Gift SMS bundle instead.
  6. Amount didn't match + 24h passed, pick a bundle. If you need to top up the difference, pay it now via M-Pesa and schedule delivery.
ℹ️ How to use this tracker
Two ways to check:
  1. Paste your full M-Pesa SMS, the entire confirmation message received after paying.
  2. Paste just the code, the 10-character code at the start (e.g. UAA23FR34A).
What can happen:
  1. Bundle delivered, see a delivery confirmation, or dispute it if it never actually arrived.
  2. Not yet delivered, send it instantly, or schedule your exact delivery time.
  3. Already scheduled, change it once, verified by a code sent to the phone number on the order.
  4. Paid more than once for a bundle the same day, every payment is tracked and handled on its own; schedule or refund whichever one you like.
  5. Amount didn't match a bundle (within 24h), get a full refund, or pick a Bingwa Data or Gift SMS bundle instead.
  6. Amount didn't match + 24h passed, pick a bundle. If you need to top up the difference, pay it now via M-Pesa and schedule delivery.
Confirm Your Number

We found an order for this code. To protect it, enter the M-Pesa number that actually paid, only its owner can see the details.